South Africans might think we know a thing or two about crime, but it’s always worth taking note of additional safety measures you can take when travelling. They might differ from those you take in your day-to-day life and help keep your property and yourself safe when you find yourself…
As with most aspects of running a successful travel business, setting commission is all about understanding your client. To be competitive you need to know your worth and be able to set yourself apart from the rest – whether it’s through the valuable service you offer your clients, or the…
![Understanding Blocked Bookings [Now Reserved Bookings]](https://www.flightsiteagent.co.za/wp-content/uploads/2017/06/shutterstock_538977754.jpg "Understanding Blocked Bookings [Now Reserved Bookings]")
Update: We have changed wording in this blog post to reflect the changes in our new booking engine. Understanding reserved bookings Offering your clients great service is key and is often the deal breaker for whether or not clients will book through your travel business. To help you do what…
Being a #travelpreneur is no walk in the park. It often requires skill, patience and resilience especially during tough economic times when your business and its profits need to maintain some level of stability. When travel isn’t high on your client’s list of priorities and they are not willing to…
Ever wondered what to do when you experience an unplanned travel or booking hiccup after-hours, over a weekend or on a public holiday? Well with back-to-back long weekends upon us, your clients might have travel plans, be it for business, leisure or both. Because of this we thought it would…
There is often much confusion around booking classes and fare basis codes. However, once you understand its purpose and how to determine it you’ll realise it is fairly simple. To make your life easier FlightSiteAgent has put together a fact sheet of all you need to know about understanding fare…
To help our agents we’ve created a handy snapshot of all major airports situated around the globe. From America to Australia, Europe to Africa, we’ve got you covered. Download and/or print the below maps to save hours on Google. If you have any questions, contact [email protected] or call 086 133 3392 and…
UPDATES: [24 July 2017] At recent workshops, T.I.P.S. drew attention to the fact that visa turnaround times are now 15 days. Since 2009, South Africans have been required to have a visa to enter the UK irrespective of whether it’s for general travel, temporary residency or for work. There are…
Offering guidance on luggage allowance is easily one of the most complicated tasks for travel agents, irrespective of how much experience an agent has. The truth is that in some cases there’s no simple answer as these rules constantly change. Despite this, travel agents are still expected to advise clients…
There is nothing worse than sending a client off on an amazing holiday only to have them call you about lost luggage or worse that are stuck at an airport. It’s an unfortunate mishap that you can’t control but you can advise travellers to take precautions. As a travel consultant…