As the world moves beyond the Omicron variant and starts living with COVID, more and more countries are not only allowing South African travellers but also dropping stringent COVID testing requirements. Vaccinated travellers do still have the upper hand in most countries, although some are no longer distinguishing between those…
1. Is South Africa’s borders open for international travel? Our borders opened on the 1st of October 2020 with new safety requirements and certain restrictions in place. We initially applied restrictions to travellers from high risk countries, but this has been abolished from 12 November 2020. There are also new…
Since the outbreak of the novel coronavirus in China late December 2019, there have been almost 100 000 confirmed cases world-wide. With a mortality rate of approximately 3% and many cities placed under lock-down, it is understandable that travellers are reconsidering international trips. While the virus has certainly impacted the…
There are few things worse than receiving a midnight call from your client saying that their baggage is lost or that their holiday has to be extended due to unforeseen circumstances beyond their control. The only thing that could make a stressful situation like this worse is the realisation that your…
UPDATE: From the 2nd of February 2020 the following changes will be applied to the Schengen Visa. The EU has made these changes to adapt to “security concerns, challenges linked to migration and technology”. The aim of these changes is to increase security and to make it easier for legitimate…
Local is lekker, or so your clients would have you believe, until a quote for a week in Knysna nearly matches the price for a cheap island escape. Positioning domestic travel to South Africans can be a tough sell, as most travel agents know from experience. There is no getting…
As with most aspects of running a successful travel business, setting commission is all about understanding your client. To be competitive you need to know your worth and be able to set yourself apart from the rest – whether it’s through the valuable service you offer your clients, or the…
In today’s always-connected world there is an increasingly fine line between work and downtime. Introducing bleisure travel, a mixture of business and leisure travel, this trend allows travellers to enjoy some much needed downtime while on a business trip. In a recent survey conducted by Founder’s Card it showed that…
![Understanding Blocked Bookings [Now Reserved Bookings]](https://www.flightsiteagent.co.za/wp-content/uploads/2017/06/shutterstock_538977754.jpg "Understanding Blocked Bookings [Now Reserved Bookings]")
Update: We have changed wording in this blog post to reflect the changes in our new booking engine. Understanding reserved bookings Offering your clients great service is key and is often the deal breaker for whether or not clients will book through your travel business. To help you do what…
Selling travel can sometimes be tricky but selling a destination that neither you nor anyone at your agency has visited brings its own challenges. To help you overcome this, FlightSiteAgent has put together a list of 11 easy steps to follow to help you make the sale. Understand it. Begin…