Please see below important updates from FlightSiteAgent’s finance department regarding the processing of payments and refunds. These processes have been put in place to ensure that we are SARS compliant and applies to all registered FlightSiteAgents. Requesting EFT Payments from FlightSiteAgent to an Agent: We require the latest copy of…
Feel like it’s time to sharpen your marketing game? We have just the tools you need to make the job a little simpler and a whole lot more time efficient. From scheduling posts to stock images, we hope you’ll find these marketing tools and resources useful in promoting your travel…
If this last year has taught travel agents anything, it is that we know nothing! All we can do is laugh about it as we check for new regulations on a daily basis, but even processes we used to know like the back of our hands have changed. So here…
1. Is South Africa’s borders open for international travel? Our borders opened on the 1st of October 2020 with new safety requirements and certain restrictions in place. We initially applied restrictions to travellers from high risk countries, but this has been abolished from 12 November 2020. There are also new…
South Africa moved to lockdown level 1 on the 20th of September 2020 and our borders opened on the 1st of October 2020. This is not without restrictions though. The South African government released a list of of 60 countries considered high risk. Leisure travellers from these countries will not be…
Do you have South African clients stuck overseas or clients needing to leave the country? Since our borders, and in fact that of many other countries around the world, are still closed it might not be possible. No scheduled international services are currently operational to or from South Africa. A repatriation…
Due to the effect the coronavirus has had on the travel industry, airlines are becoming exceedingly flexible in order to promote new bookings. Below you can find all the latest cancellation policies by airline. These policies are meant to stimulate new bookings despite the fear and perceived risk due to…
Since the outbreak of the novel coronavirus in China late December 2019, there have been almost 100 000 confirmed cases world-wide. With a mortality rate of approximately 3% and many cities placed under lock-down, it is understandable that travellers are reconsidering international trips. While the virus has certainly impacted the…
There are few things worse than receiving a midnight call from your client saying that their baggage is lost or that their holiday has to be extended due to unforeseen circumstances beyond their control. The only thing that could make a stressful situation like this worse is the realisation that your…
Just over four years ago, then new low-cost carrier FlySafair shocked South Africans with their no frills approach to selling airline tickets without checked luggage. But the idea of airlines selling no-bag flights wasn’t new. Many European and US low-cost airlines had been doing this for years in a reported effort to keep cost…