One of the most frustrating aspects of being a travel agent is how frequently airfares change. Often by the time your client gets back to you on a quote the airfare might already have changed. As an agent there are two ways to protect yourself against price changes – by…
We’re back at it answering more of your burning questions! Package holidays have been mentioned quite a few times on this blog, so it is no surprise that it is a subject we’ve been asked about often – especially considering how we are always touting it is the quickest and…
UPDATE: Don’t get too excited yet, but on the 20th of November 2018 the Spanish Supreme Court ruled that an airline can’t cancel your ticket if you miss a flight! Often called travelling out of sequence, the court ruled that a passenger can travel on all or only some sectors of…
UPDATE: From the 2nd of February 2020 the following changes will be applied to the Schengen Visa. The EU has made these changes to adapt to “security concerns, challenges linked to migration and technology”. The aim of these changes is to increase security and to make it easier for legitimate…
As you might have seen in our last newsletter, FlightSiteAgent will soon be adding car hire. RentalCars.com is a car hire aggregator and will allow FlightSite agents to offer clients competitive rates from various providers like Hertz, AVIS, Europcar, Budget, Thrifty and others. The best part? This is both local and international! But before…
Local is lekker, or so your clients would have you believe, until a quote for a week in Knysna nearly matches the price for a cheap island escape. Positioning domestic travel to South Africans can be a tough sell, as most travel agents know from experience. There is no getting…
As an entrepreneur and FlightSiteAgent, finding cost-effective marketing opportunities is key to making a success of your business. Marketing experts will tell you that there is no winning formula, it all boils down to knowing your audience and where to find them. The problem is that if you’re just starting,…
The saying goes that there are only two types of travellers: those who book through travel agents and those who’ve never had a problem with booking online. If we had a dime for every time someone contacts us to help them with a booking made directly with an airline, we’d…
Since 2015 travellers have been scratching their head with regards to South Africa’s new Immigration Act, particularly in reference to the Unabridged Birth Certificate. With multiple changes, conflicting public announcements and just a general lack of clear guidelines, parents are often left in the dark and agents have to clear the…
As with most aspects of running a successful travel business, setting commission is all about understanding your client. To be competitive you need to know your worth and be able to set yourself apart from the rest – whether it’s through the valuable service you offer your clients, or the…