We’ve spoken about selling package holidays before, but thought we’d delve a little deeper into how to qualify a package enquiry. The key to converting a package enquiry lies in getting to know your clients and what they want as much as it does in product knowledge. Luckily you have a…
We’ve been hard at work over the last couple of months creating a new and improved FlightSiteAgent booking engine! We’ve kept all the things you know and love most from the old booking engine with a few additions we’re sure you’ll appreciate. This isn’t a mere cosmetic makeover, we’ve developed…
The term GDS, or Global Distribution System, is one often used in the travel industry especially when it concerns flight bookings. But as this system is only available to professional travel consultants, the general public is largely unaware of its use and functions. Understanding what a GDS is and how…
One of the most frustrating aspects of being a travel agent is how frequently airfares change. Often by the time your client gets back to you on a quote the airfare might already have changed. As an agent there are two ways to protect yourself against price changes – by…
We’re back at it answering more of your burning questions! Package holidays have been mentioned quite a few times on this blog, so it is no surprise that it is a subject we’ve been asked about often – especially considering how we are always touting it is the quickest and…
UPDATE: Don’t get too excited yet, but on the 20th of November 2018 the Spanish Supreme Court ruled that an airline can’t cancel your ticket if you miss a flight! Often called travelling out of sequence, the court ruled that a passenger can travel on all or only some sectors of…
UPDATE: From the 2nd of February 2020 the following changes will be applied to the Schengen Visa. The EU has made these changes to adapt to “security concerns, challenges linked to migration and technology”. The aim of these changes is to increase security and to make it easier for legitimate…
As you might have seen in our last newsletter, FlightSiteAgent will soon be adding car hire. RentalCars.com is a car hire aggregator and will allow FlightSite agents to offer clients competitive rates from various providers like Hertz, AVIS, Europcar, Budget, Thrifty and others. The best part? This is both local and international! But before…
Local is lekker, or so your clients would have you believe, until a quote for a week in Knysna nearly matches the price for a cheap island escape. Positioning domestic travel to South Africans can be a tough sell, as most travel agents know from experience. There is no getting…
As an entrepreneur and FlightSiteAgent, finding cost-effective marketing opportunities is key to making a success of your business. Marketing experts will tell you that there is no winning formula, it all boils down to knowing your audience and where to find them. The problem is that if you’re just starting,…